Shift Manager

About the role

The role involves leading shifts in a McDonald’s restaurant, ensuring quality, service, and cleanliness, and managing various aspects of the restaurant.

Responsibilities

• Plan and monitor shifts to ensure great customer experiences.
• Ensure compliance with McDonald’s standards for quality, service, and cleanliness.
• Communicate effectively with the next Shift Manager to prepare for their shift.
• Manage inventory, daily maintenance, and cleanliness.
• Oversee food production and customer service.
• Handle food safety and internal communication.
• Manage crew and departments to meet targets and goals.
• May be responsible for scheduling and training.

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting.
• Positive attitude and ability to work in a fast-paced environment.
• Flexible schedule and willingness to work in a dynamic workplace.
• Must be 18 years or older to apply for management positions.

Qualifications

While not explicitly stated, previous leadership experience and a positive attitude are preferred qualifications for this role.

Skills

• Leadership skills
• Customer service orientation
• Time management
• Problem-solving abilities
• Communication skills

Benefits

Benefits available to Department Managers and Shift Managers include:

• Education through Archways to Opportunity
• College tuition assistance
• English classes as a second language
• Medical, dental, and vision coverage
• Short- and Long-Term Disability, life, and accident insurance
• Paid and unpaid leaves of absence
• 401(k)
• Free meal and free uniforms

Pay

$16.00 to $17.50 per hour.

Schedule

Shifts are available based on the needs of the restaurant and the individual’s availability.