Shift Manager

Requirements

Shift Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience. They provide leadership to crew and other managers during a shift to maintain high standards of Quality, Service, and Cleanliness. Shift Managers perform various tasks such as planning for each shift, monitoring performance, taking corrective actions, ensuring safety and security, communicating with the next Shift Manager, and meeting targets. They may also assist in meeting departmental goals.

• Planning for each shift
• Making sure the team meets McDonald’s standards
• Taking action to ensure quality, service, and cleanliness
• Communicating with the next Shift Manager
• Maintaining safety and security
• Helping departments meet their goals

Responsibilities

Shift Managers are responsible for food safety, internal communication, inventory management, daily maintenance and cleanliness, managing crew, quality food production, exceptional customer service, safety and security, and scheduling. They may also be responsible for meeting targets during their shifts and helping their assigned Departments meet their goals.

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling

Qualifications

A previous leadership experience within a restaurant, retail, or hospitality environment is preferred. We are looking for positive team players with a flexible schedule who enjoy working in the fast-paced McDonald’s environment.

Skills

The ideal candidate should have strong leadership skills, excellent communication abilities, and the ability to manage multiple tasks effectively. Proficiency in Microsoft Office applications is beneficial.

Benefits

Along with competitive pay, Shift Managers are eligible for incredible benefits including:

• Paid Time Off
• Free money towards your Education through our McScholars program and Archways to Opportunity
• Opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Short- and Long-Term Disability, life, and accident insurance
• Free Uniforms
• Service awards
• Free meals
• 401K benefit

Pay

Competitive pay is offered based on experience and qualifications.

Schedule

Shift Managers may work various shifts, including evenings, weekends, and holidays, depending on the needs of the restaurant.

Additional Info

Along with competitive pay, a Shift Manager for Courtesy Corporation McDonald’s is eligible for incredible benefits including:

• Paid Time Off
• Free money towards your Education through our McScholars program and Archways to Opportunity
• Opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Short- and Long-Term Disability, life, and accident insurance
• Free Uniforms
• Service awards
• Free meals
• 401K benefit

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling employees. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices. This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant, and it will not receive a copy of your employment application or be involved in any employment decisions, including whether you receive an interview for the job or whether you are hired.