Shift Manager

About the role

This job posting is for a Shift Manager position at a McDonald’s restaurant owned and operated by an independent franchisee. The franchisee is a separate company and employer from McDonald’s USA. Employment matters such as hiring, firing, discipline, supervision, staffing, and scheduling are handled by the franchisee.

Responsibilities

• Lead shifts every week, ensuring customers receive a fast, accurate, friendly experience.
• Provide leadership to crew and other managers during a shift to maintain high Quality, Service, and Cleanliness standards.
• Monitor performance during the shift, take corrective actions as needed, and ensure compliance with McDonald’s standards.
• Maintain safety, security, and profitability during the shift.
• Communicate with the next Shift Manager to prepare them for their shift.
• Meet targets set for the shift and assist in meeting Department goals.
• Manage inventory, daily maintenance, and cleanliness.
• Ensure exceptional customer service and food safety.
• Handle scheduling and manage the crew.
• Train new employees and enhance existing skills.

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting.
• Positive attitude and ability to work in a fast-paced environment.
• Flexible schedule and willingness to have fun while working.
• Must be 18 years or older to be considered for management positions.

Benefits

• Competitive starting wage of $15/hr, increasing to $17 once certified.
• Free uniforms, free meals, discounted meals to take home.
• Paid vacation, education assistance, job training, and retirement benefits.
• Medical, dental, and vision coverage.
• Short- and Long-Term Disability, life, and accident insurance.
• Monthly incentives and service awards.
• Employee Resource Connection and adoption assistance.

Additional Info:

The independent franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling. McDonald’s USA will not receive a copy of your employment application and will have no involvement in employment decisions. Contact the franchise organization for information on its privacy practices.