Shift Manager
About the role
The role involves leading shifts in a McDonald’s restaurant owned and operated by an independent franchisee, not McDonald’s USA. As a Shift Manager, you will ensure great Quality, Service, and Cleanliness to customers, manage inventory, maintain cleanliness, train staff, and handle various administrative tasks.
Responsibilities
- Plan and monitor shifts to ensure efficient service and customer satisfaction
- Ensure compliance with McDonald’s standards for quality, service, and cleanliness
- Communicate effectively with the next Shift Manager to prepare for their shift
- Manage inventory, daily maintenance, and cleanliness
- Train and supervise the crew
- Meet and exceed targets set by the franchisee
- Handle food safety and security concerns
- Schedule staff and manage staffing levels
Requirements
- Previous leadership experience, preferably in a restaurant, retail, or hospitality setting
- Positive attitude and ability to work in a fast-paced environment
- Flexible schedule and willingness to adapt to the demands of the job
- Must be 18 years or older
Qualifications
While not explicitly stated, a high school diploma or equivalent is typically required. Previous experience in a similar role is preferred.
Skills
Effective communication, problem-solving, and organizational skills are essential. Proficiency in Microsoft Office and familiarity with restaurant management software may be beneficial.
Benefits
Eligible for competitive pay, paid vacation, paid holidays, education assistance through Archways to Opportunity, including opportunities to earn a high school degree, college tuition assistance, and English classes as a second language. Additionally, there are short- and long-term disability benefits, paid leaves of absence, and other perks.
Pay
Competitive hourly wage based on experience and qualifications.
Schedule
Shifts are typically scheduled based on the needs of the franchisee and may vary depending on the location.