Shift Manager

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About the Role

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

Responsibilities

• Leadership during shifts to ensure great Quality, Service and Cleanliness to customers
• Planning for each shift
• Making sure the team meets McDonald’s standards
• Communicating with the next Shift Manager
• Monitoring performance during the shift
• Taking action to ensure the team is meeting McDonald’s standards
• Communicating with the next Shift Manager to help prepare him/her to run a great shift, too
• Making sure the team meets their goals
• Making sure the team meets targets during their shifts

Requirements

• Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment
• Positive team player with a flexible schedule who likes to have fun
• Must be 18 years or older to be a manager in our corporate owned and operated restaurants

Qualifications

• Must be able to work flexible hours
• Must be able to work weekends and holidays

Skills

• Strong communication skills
• Ability to work independently and as part of a team
• Attention to detail
• Problem-solving skills

Benefits

• 15-25 days paid vacation
• 10 paid holidays and 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
• Medical, dental and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life and accident insurance
• Paid Leaves of Absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

Additional Info
Along with competitive pay, a Shift Manager at a McDonald’s Corporate owned restaurant is eligible for incredible benefits including:

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.