Shift Manager

About the role

A Shift Manager leads shifts every week, ensuring customers receive a fast, accurate, and friendly experience. They oversee the team and manage various tasks such as planning shifts, monitoring performance, enforcing standards, managing inventory, and maintaining cleanliness.

Responsibilities

• Plan and monitor shifts to ensure efficient service
• Maintain high standards of quality, service, and cleanliness
• Manage inventory and daily maintenance
• Communicate effectively with the next shift manager
• Ensure compliance with food safety regulations
• Support departmental goals and meet targets
• Handle customer complaints and resolve issues
• Train and mentor team members

Requirements

• Previous leadership experience preferred, preferably in a restaurant, retail, or hospitality setting
• Positive attitude and team-oriented mindset
• Flexible schedule and ability to adapt to a fast-paced environment
• Passion for working in a dynamic, energetic, and diverse workplace

Qualifications

• High school diploma or equivalent
• Strong communication and interpersonal skills
• Ability to handle multiple tasks simultaneously
• Basic computer skills, including Microsoft Office

Skills

• Customer service orientation
• Time management and organizational skills
• Problem-solving abilities
• Team leadership and mentoring

Benefits

• 401(k) savings plan
• College tuition assistance
• Generous paid time off program
• Discounted meals and other perks
• Competitive medical/dental/eye/life insurance packages
• Management training program
• Discounts on various essentials and entertainment options
• Opportunities for growth and advancement
• Quarterly bonus program
• Leadership training

Pay

Compensation details are confidential and will be provided upon successful completion of the hiring process.

Schedule

Shifts are typically scheduled based on the needs of the restaurant and the individual's availability. The schedule can vary depending on the location and the specific needs of the business.