Shift Manager

About the role

The role involves leading shifts in a McDonald’s restaurant owned and operated by an independent franchisee. This franchisee is a separate company and employer from McDonald’s USA. Employment matters, such as hiring, firing, discipline, supervision, staffing, and scheduling, are handled by the franchisee.

Responsibilities

• Lead shifts to ensure customers receive a fast, accurate, and friendly experience.
• Provide leadership to crew and other managers during a shift to maintain high standards of Quality, Service, and Cleanliness.
• Maintain safety, security, and profitability during the shift.
• Communicate with the next Shift Manager to prepare them for their shift.
• Meet and help meet departmental targets during the shift.
• Manage inventory, daily maintenance, and cleanliness.
• Ensure exceptional customer service.
• Manage crew and handle food safety.
• Train new employees.

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting.
• A positive attitude and a passion for working in the fast-paced McDonald’s environment.
• A flexible schedule and the ability to work independently.
• Must be 18 years or older to be considered for the role.

Qualifications

While not specified, candidates should possess the necessary skills and abilities to perform the job duties effectively.

Skills

Not specified in the job posting.

Benefits

• Bonus program
• Education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language

Pay

Competitive pay is offered.

Schedule

The schedule is determined by the franchisee and may vary based on the needs of the restaurant.

Additional Info

By applying, you understand that you are applying to work at a restaurant owned and operated by an independent franchisee, not McDonald’s USA. You will be contacted directly by the franchisee for processing and evaluation of your application. McDonald’s USA will not receive a copy of your application and will have no involvement in employment decisions.