Shift Manager

Perks & Benefits

• Competitive pay from $14.50 per hour - $18.67 per hour / hour plus cash incentives
• Employee discounts and free meals
• Paid sick leave and/or paid time off
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Weekly direct deposit
• 401k plan
• Medical, dental, and vision benefits

What You'll Lead

• Lead the experience: Handle and oversee crew schedules
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results oriented: Drive and expect a high level of performance from the team

Requirements

Passion for helping and serving others (customers and fellow team members)

Strong customer service and support focus

The ability to communicate effectively and anticipate customer needs

To provide solutions and make decisions in a fast-paced environment

Qualifications

High school diploma or equivalent

Experience in a customer-facing role

Ability to work flexible hours

Valid driver's license and reliable transportation (if required by location)

Skills

• Customer service skills
• Leadership abilities
• Time management
• Problem-solving skills

Benefits

• Equal Employment Opportunity
• Foster an inclusive work environment
• Reasonable accommodations for qualified individuals with disabilities
• Reasonable accommodations for qualified applicants and candidates with disabilities