Shift Manager

This job posting is for a position at a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is your employer, not McDonald’s USA.

About the role

McDonald’s Works for Me. Get a job that inspires your best and moves you forward. Choose your hours, pursue your education, build your skills, and be yourself. Our team is energetic and purpose-driven, focused on delivering great food and feel-good moments while honing leadership skills and helping run a successful business.

From here, you can go further than you thought possible. Reach your goals with college tuition assistance, valuable job training, and retirement benefits.

Responsibilities

• Lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience.
• Provide leadership to crew and other managers during shifts to maintain Quality, Service, and Cleanliness.
• Plan for each shift, monitor performance, and take action to meet McDonald’s standards.
• Ensure safety, security, and profitability during shifts.
• Communicate with the next Shift Manager to prepare them for a successful shift.
• Help assigned departments meet their goals and shift targets.
• Oversee tasks such as food safety, internal communication, inventory management, daily maintenance, crew management, quality food production, exceptional customer service, safety and security, scheduling, and training.

Requirements

• Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule and a passion for working in a fast-paced environment.
• Must be 18 years or older.

Benefits

• Paid vacation
• Education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical benefits (when qualified)
• Free meals while working
• Service awards
• 401K (once qualified)