Shift Manager

This position is with an independent franchisee that operates a restaurant under the McDonald’s brand. The franchisee is the sole employer and is responsible for all employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling. McDonald’s USA has no involvement in the hiring process or employment decisions.

McDonald’s Works for Me. I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow. The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself. The Team for Me – Our people want to say YES — to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel‑good moments. The Company for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.

Responsibilities

• Lead shifts each week to ensure fast, accurate, and friendly customer experiences.
• Provide leadership to crew and other managers during a shift.
• Plan for each shift and monitor performance against McDonald’s standards.
• Monitor safety, security, and profitability.
• Communicate shift information to the next Shift Manager.
• Help assigned departments meet their goals and meet shift targets.
• Food safety
• Internal communication
• Inventory management
• Daily maintenance and cleanliness
• Managing crew
• Quality food production
• Exceptional customer service
• Safety and security
• Scheduling
• Training

Requirements

• Previous leadership experience preferred, ideally in restaurant, retail, or hospitality (not required).
• Positive team player with a flexible schedule.
• Enjoys a fast‑paced environment.
• Must be 18 years of age or older.

Benefits

• Competitive pay
• Paid vacation
• Education through Archways to Opportunity, including high‑school degree programs, college tuition assistance, and English as a second language classes
• Free meals
• Free uniforms
• Flexible schedules
• Additional benefits and opportunities