Shift Manager

About the role

The role involves leading shifts in a McDonald’s restaurant, ensuring high-quality service, cleanliness, and adherence to McDonald’s standards. Shift Managers are responsible for various tasks such as planning shifts, monitoring performance, managing inventory, maintaining cleanliness, and training staff.

Responsibilities

• Leading shifts to deliver a fast, accurate, and friendly customer experience
• Making sure the team meets McDonald’s quality, service, and cleanliness standards
• Monitoring safety, security, and profitability during shifts
• Communicating with the next Shift Manager to prepare them for their shift
• Maintaining food safety, managing inventory, performing daily maintenance and cleaning
• Ensuring exceptional customer service and managing crew
• Meeting targets and helping departments achieve their goals
• Managing food production and scheduling
• Providing training to new and existing staff

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting
• A positive attitude and a willingness to work in a fast-paced environment
• Ability to work flexible hours
• At least 18 years old to qualify as a manager in a corporate-owned McDonald’s restaurant

Qualifications

While not explicitly listed, qualifications typically include strong communication skills, ability to manage teams, and a commitment to customer satisfaction.

Skills

Essential skills include leadership, teamwork, customer service, and attention to detail.

Benefits

• Up to 15-25 days of paid vacation
• 10 paid holidays and an 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption assistance
• Matching gifts program

Pay

Competitive pay is offered for the role.

Schedule

Shifts are typically scheduled based on the needs of the restaurant and the individual’s availability.