Shift Manager -

About the role

Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience. They provide leadership to crew and other managers during a shift to maintain high standards of Quality, Service, and Cleanliness. Shift Managers handle various tasks such as shift planning, performance monitoring, safety and security oversight, and communication between shifts.

Responsibilities

• Plan and monitor shifts to ensure customer satisfaction and operational efficiency.
• Maintain cleanliness and quality standards across all areas of the restaurant.
• Ensure compliance with food safety regulations and internal communication protocols.
• Manage inventory levels and perform daily maintenance tasks.
• Train and coach staff to improve service and production quality.
• Communicate effectively with the next shift manager to ensure smooth transition.
• Meet and exceed departmental and individual performance targets.

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting.
• A flexible schedule and the ability to work in a fast-paced environment.
• A passion for the McDonald’s brand and culture.
• Must be 18 years or older to manage in a corporate-owned restaurant.

Benefits

• Up to 15-25 days of paid vacation.
• 10 paid holidays and an 8-week sabbatical every 10 years.
• Opportunities for education through Archways to Opportunity, including high school completion, college tuition assistance, and English classes as a second language.
• Comprehensive health benefits, including medical, dental, and vision coverage.
• Pre-tax flexible spending accounts, short- and long-term disability, life, and accident insurance.
• Paid leaves of absence.
• Service awards and matching gift programs.