Shift Manager

About the role

The role involves leading shifts in a McDonald’s restaurant, ensuring high quality, service, and cleanliness. Key responsibilities include planning shifts, monitoring performance, managing inventory, maintaining cleanliness, and training staff.

Responsibilities

• Planning and executing shifts to ensure customer satisfaction
• Maintaining high standards of quality, service, and cleanliness
• Monitoring and addressing issues related to food safety, internal communication, and inventory management
• Communicating with the next shift manager to prepare for their shift
• Meeting and exceeding departmental targets
• Managing crew and handling scheduling
• Ensuring safety and security protocols are followed
• Providing training to new and existing staff

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting
• A positive attitude and ability to work in a fast-paced environment
• Flexibility with a willingness to adapt to various schedules
• Age 18 or older

Qualifications

While not specified, candidates should possess strong interpersonal skills, effective communication abilities, and the ability to manage multiple tasks efficiently.

Skills

Essential skills include leadership, problem-solving, time management, and customer service.

Benefits

Shift Managers at a McDonald’s Corporate owned restaurant are eligible for a range of benefits including:

• 15-25 days paid vacation
• 10 paid holidays and 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption assistance
• Matching gifts program

Pay

Competitive pay is offered based on experience and qualifications.

Schedule

Shifts are typically scheduled on a weekly basis, with flexibility in terms of hours and availability.