Shift Manager

Requirements

• Lead shifts every week, ensuring customers receive a fast, accurate, friendly experience.
• Provide leadership to crew and other managers during a shift to maintain high Quality, Service, and Cleanliness standards.
• Monitor performance during the shift and take necessary actions to ensure compliance with McDonald’s standards.
• Maintain safety, security, and profitability within the department.
• Communicate with the next Shift Manager to prepare them for their shift.
• Meet targets set for the shift and assist in meeting Department goals.
• Manage inventory, daily maintenance, and cleanliness.
• Ensure exceptional customer service.
• Manage crew effectively.
• Perform food safety checks internally.
• Manage food production quality.
• Manage scheduling.
• Train new employees.

Qualifications

• Previous leadership experience, preferably within a restaurant, retail, or hospitality environment.
• Positive attitude and ability to work in a fast-paced environment.
• Flexible schedule and willingness to have fun while working.
• Age 18 or older to be eligible to work as a manager in a corporate-owned and operated McDonald’s restaurant.