Shift Manager

About the role

The role involves leading shifts every week, ensuring customers receive a fast, accurate, and friendly experience. Shift Managers are responsible for a variety of tasks including planning for each shift, monitoring performance, ensuring compliance with McDonald’s standards, managing safety and security, and communicating with the next Shift Manager.

Responsibilities

• Planning and executing shifts to ensure quality, service, and cleanliness
• Maintaining a safe and secure environment
• Managing inventory and daily maintenance
• Ensuring exceptional customer service
• Managing crew and other managers during the shift
• Meeting targets and department goals

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting
• Positive attitude and ability to work in a fast-paced environment
• Flexible schedule and willingness to have fun
• Age 18 or older

Qualifications

While not specified, candidates should possess the necessary skills and abilities to perform the essential functions of the job as outlined above. No specific educational background is required, but previous experience in a similar role is preferred.

Skills

Essential skills include strong leadership abilities, excellent communication, and the ability to manage multiple tasks efficiently. Additionally, familiarity with food safety protocols and inventory management is beneficial.

Benefits

• 15-25 days paid vacation
• 10 paid holidays and 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

Pay and Schedule

Competitive pay and flexible scheduling are offered. Specific details about pay and schedules are provided by the independent franchisee.

Schedule

Schedules are determined by the independent franchisee and may vary based on operational needs.