Shift Manager

About the role

The role involves leading shifts every week to ensure customers receive a fast, accurate, and friendly experience. Key responsibilities include planning for each shift, monitoring performance, ensuring quality, service, and cleanliness, managing safety and security, and communicating with the next Shift Manager.

Responsibilities

• Planning for each shift
• Making sure the team meets McDonald’s standards
• Communicating with the next Shift Manager
• Ensuring the team is meeting targets and department goals
• Handling food safety, internal communication, inventory management, daily maintenance, and cleanliness
• Managing the crew and overseeing quality food production
• Providing exceptional customer service
• Ensuring safety and security
• Scheduling staff
• Training new employees

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting
• Positive attitude and a flexible schedule
• Passion for working in a fast-paced environment
• Must be 18 years or older to be considered for this role

Qualifications

While not specified, previous experience in a leadership role within a similar industry is preferred. Applicants should demonstrate a strong ability to manage teams, handle multiple tasks simultaneously, and maintain high standards of quality and customer service.

Skills

Essential skills include effective communication, problem-solving abilities, and the ability to adapt to a fast-paced environment. Proficiency in Microsoft Office and a valid driver’s license are also beneficial.

Benefits

Shift Managers at a McDonald’s Corporate owned restaurant are eligible for a range of benefits, including:

• Education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language

Pay

Competitive pay is offered for this role.

Schedule

Shifts are typically scheduled on a weekly basis, and the exact schedule will be determined by the franchisee.

Additional Info

This job posting does not list all the essential functions of this job. By applying, you understand that you are applying to work at a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and employer from McDonald’s USA. Any information you provide will be forwarded to the franchisee organization for processing and evaluation. McDonald’s USA will not receive a copy of your application and will have no involvement in employment decisions.