Jobs · Management · Pennsylvania

Shift Manager

McDonald's · Emmaus, PA · 1 mo ago
ManagementFull-time

About the role

Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself. From here, you can go further than you thought possible—reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.

Responsibilities

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Shift Managers perform a variety of tasks, which may include:

  • Planning for each shift
  • Monitoring performance during the shift
  • Taking action to ensure the team is meeting McDonald's standards
  • Monitoring safety, security, and profitability
  • Communicating with the next Shift Manager to help prepare them to run a great shift
  • Meeting targets during shifts
  • Helping assigned Departments meet their goals

As a Shift Manager, you may be responsible for:

  • Food Safety
  • Internal Communication
  • Inventory Management
  • Daily Maintenance and Cleanliness
  • Managing Crew
  • Quality Food Production
  • Exceptional Customer Service
  • Safety and Security
  • Scheduling
  • Training

Requirements

  • Previous leadership experience preferred, ideally within a restaurant, retail or hospitality environment
  • Positive team players with a flexible schedule
  • Passion to work the famously fast-paced McDonald's environment
  • Must be 18 years or older to be a manager in corporate owned and operated restaurants

Benefits

  • 15–25 days paid vacation
  • 10 paid holidays and 8-week sabbatical every 10 years
  • Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
  • Medical, dental, and vision coverage
  • Pre-tax flexible spending accounts
  • Short- and Long-Term Disability, life, and accident insurance
  • Paid Leaves of Absence
  • Service awards
  • Employee Resource Connection
  • Adoption Assistance
  • Matching gifts program

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