Shift Manager

About the role

The role involves leading shifts in a McDonald’s restaurant, ensuring high quality, service, and cleanliness, and managing various aspects of the restaurant.

Responsibilities

• Plan and monitor shifts to ensure customer satisfaction and compliance with McDonald’s standards.
• Ensure the team meets McDonald’s quality, service, and cleanliness expectations.
• Monitor safety, security, and profitability during shifts.
• Communicate effectively with the next Shift Manager to prepare them for their shift.
• Meet and help meet departmental targets.
• Manage inventory, daily maintenance, and cleanliness.
• Ensure exceptional customer service.
• Manage crew and handle scheduling.
• Perform food safety checks internally.
• Train new and existing staff.

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting.
• A positive attitude and ability to work in a fast-paced environment.
• Flexible schedule and the willingness to work in a dynamic, energetic atmosphere.
• Must be 18 years or older to apply for this position.

Qualifications

While not specified in the posting, typically qualifications might include relevant education, certifications, or experience in food service management.

Skills

Essential skills include strong leadership abilities, excellent communication, attention to detail, and the ability to manage multiple tasks simultaneously.

Benefits

Shift Managers at a McDonald’s Corporate owned restaurant are eligible for:

• 15-25 days paid vacation
• 10 paid holidays and 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

Pay

Competitive pay is offered for this position.

Schedule

The schedule for this role varies based on the needs of the restaurant and the individual’s availability.