Shift Manager

About the role

The role involves leading shifts in a McDonald’s restaurant, ensuring high quality, service, and cleanliness, and managing various aspects of the restaurant's operations.

Responsibilities

• Planning and monitoring shifts to ensure great customer experiences
• Maintaining standards for quality, service, and cleanliness
• Ensuring safety and security protocols are followed
• Communicating with the next shift manager to prepare for their shift
• Meeting and exceeding targets set for the shift
• Helping departments meet their goals
• Managing inventory, daily maintenance, and cleanliness
• Producing exceptional customer service
• Managing staff effectively
• Ensuring food safety

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting
• A positive attitude and ability to work in a fast-paced environment
• Flexibility with a schedule
• Age 18 or older

Qualifications

While not specified, previous experience in a similar role is preferred.

Skills

Strong leadership, communication, and problem-solving skills are essential.

Benefits

• 15-25 days paid vacation
• 10 paid holidays and 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption assistance
• Matching gifts program

Pay

Competitive pay is offered.

Schedule

Hours are flexible and depend on the needs of the franchisee.