Shift Manager

About the Role

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald's standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

Responsibilities

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Requirements

• Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment.
• Positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald's environment.
• Must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Benefits

• Flexible Scheduling
• Career Growth Opportunities
• Shift Managers – 1 week vacation after 1 year of service averaging 30+ hours per week, amount based on average hours worked the previous year
• Salaried DMs and Supervisors – 2 weeks vacation upon promotion, 5 days paid time off per year.
• Up to $3000 per year in tuition assistance at an accredited university or up to no tuition at McDonald's partner universities.
• Access to exclusive offers through McDperks, a discount program specifically for McDonald's employees.
• Health Insurance after 1 year of service averaging 30+ hours per week
• 401k, eligible if 21+ after 1 year of service and 1000+ hours worked
• Anniversary bonuses at 5, 10 and 15 years

Pay

• Floor Supervisor pay range $14.00 to $18.00 per hour
• Certified Shift Manager pay range $16.00 to $19.00 per hour