Shift Manager

About the role

The role involves leading shifts every week to ensure customers receive a fast, accurate, and friendly experience. Shift Managers are responsible for various tasks such as planning for each shift, monitoring performance, ensuring compliance with McDonald’s standards, managing safety and security, and communicating with the next Shift Manager.

Responsibilities

• Planning and executing shifts to maintain high-quality service
• Maintaining cleanliness and quality of food production
• Ensuring adherence to McDonald’s standards for service, quality, and cleanliness
• Communicating effectively with the team and the next Shift Manager
• Monitoring safety and security protocols
• Managing inventory and daily maintenance
• Assisting in meeting departmental goals and targets

Requirements

• Previous leadership experience, preferably within a restaurant, retail, or hospitality environment
• Positive attitude and ability to work in a fast-paced environment
• Flexible schedule and willingness to adapt to the demands of the job
• Ability to communicate effectively and manage a team
• Age 18 or older

Qualifications

While not specified, a high school diploma or equivalent is typically required. Previous experience in a similar role is preferred.

Skills

Effective communication, problem-solving, and leadership skills are essential. Familiarity with McDonald’s standards and procedures is beneficial.

Benefits

• 15-25 days paid vacation
• 10 paid holidays and 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption assistance
• Matching gifts program

Pay

Competitive pay is offered based on experience and qualifications.

Schedule

Shifts are typically scheduled weekly, with varying hours to accommodate the needs of the franchisee and the team.