Shift Manager

About the role

The role involves leading shifts every week, ensuring customers receive a fast, accurate, and friendly experience. Shift Managers are responsible for various tasks such as planning shifts, monitoring performance, enforcing standards, managing safety and security, and communicating with the next Shift Manager.

Responsibilities

• Plan and monitor shifts to ensure quality, service, and cleanliness.
• Take action to address issues and maintain standards.
• Communicate with the next Shift Manager to prepare for their shift.
• Meet and help meet departmental targets.
• Manage inventory, daily maintenance, and cleanliness.
• Ensure exceptional customer service and food production quality.
• Oversee food safety and internal communication.
• Manage crew and handle scheduling.
• Train new employees as needed.

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting.
• A positive attitude and ability to work in a fast-paced environment.
• Flexibility with a schedule.
• Must be 18 years or older to be considered for management positions.

Qualifications

While not specified, previous leadership experience and a strong team player attitude are preferred qualifications.

Skills

Strong leadership, communication, and problem-solving skills are essential. Familiarity with McDonald’s standards and procedures is required.

Benefits

• 15-25 days paid vacation
• 10 paid holidays and 8-week sabbatical every 10 years
• Education through Archways to Opportunity (high school degree, college tuition assistance, English classes)
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption assistance
• Matching gifts program

Pay and Schedule

Competitive pay and flexible scheduling are offered. Specific details about pay and schedules are provided by the independent franchisee.

Schedule

Schedules are determined by the independent franchisee and are not specified in this posting.