Shift Manager

About the role

The role involves leading shifts every week to ensure customers receive a fast, accurate, and friendly experience. Shift Managers are responsible for various tasks such as planning shifts, monitoring performance, ensuring compliance with McDonald’s standards, managing safety and security, and communicating with the next Shift Manager.

Responsibilities

• Planning and executing shifts to ensure quality, service, and cleanliness
• Maintaining performance standards during shifts
• Ensuring compliance with food safety regulations
• Communicating with the next Shift Manager to prepare for their shift
• Meeting targets and supporting departmental goals
• Managing inventory, daily maintenance, and cleanliness
• Producing high-quality food and exceptional customer service
• Ensuring safety and security
• Scheduling staff
• Providing training

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting
• Positive attitude and ability to work in a fast-paced environment
• Flexible schedule and willingness to work in a dynamic workplace
• Age 18 or older

Qualifications

While not specified, candidates should possess the necessary skills and abilities to perform the job effectively. No specific educational background is required, but previous experience in a similar role is preferred.

Skills

Essential skills include strong leadership abilities, excellent communication skills, and the ability to manage multiple tasks efficiently. Proficiency in using technology and a commitment to maintaining high standards of quality and service are also important.

Benefits

• 15-25 days paid vacation
• 10 paid holidays and 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

Pay

Competitive pay is offered based on experience and qualifications.

Schedule

Shifts are typically scheduled weekly, with varying hours depending on the restaurant’s needs.