Shift Manager
About the role
The role involves leading shifts in a McDonald's restaurant owned and operated by an independent franchisee, not McDonald’s USA. As a Shift Manager, responsibilities include ensuring quality, service, and cleanliness, managing inventory, maintaining cleanliness, and training crew members.
Responsibilities
- Plan and monitor shifts to ensure high-quality service and cleanliness
- Ensure compliance with McDonald’s standards for safety, security, and profitability
- Communicate with the next Shift Manager to prepare for their shift
- Meet and exceed targets set for the shift
- Help assigned departments meet their goals
- Manage food safety, internal communication, inventory, daily maintenance, and crew scheduling
- Train crew members on exceptional customer service and food production
Requirements
- Previous leadership experience, preferably in a restaurant, retail, or hospitality setting
- Positive attitude and ability to work in a fast-paced environment
- Flexible schedule and willingness to work in a dynamic, energetic atmosphere
- Age 18 or older
Qualifications
While not specified, a high school diploma or equivalent is typically required. Previous experience in a managerial role is preferred.
Skills
Effective communication, problem-solving, and leadership skills are essential. Proficiency in Microsoft Office and familiarity with restaurant management software are beneficial.
Benefits
Benefits include education through Archways to Opportunity, such as opportunities to earn a high school degree, college tuition assistance, and English classes as a second language. Medical, dental, and vision coverage, along with disability, life, and accident insurance, are provided. Paid and unpaid leave options are also available.
Pay
$16.00 to $17.50 per hour, depending on experience and qualifications.
Schedule
Shifts are typically scheduled based on the needs of the restaurant and the individual's availability.
Contact Information
To learn more about the franchisee's privacy practices and application process, please contact the franchise organization directly.