Shift Manager

About the role

The role involves leading shifts in a McDonald’s restaurant, ensuring high quality, service, and cleanliness, and managing various aspects of the restaurant.

Responsibilities

• Plan and monitor shifts to ensure customer satisfaction.
• Ensure compliance with McDonald’s standards for quality, service, and cleanliness.
• Monitor safety, security, and profitability during shifts.
• Communicate with the next Shift Manager to prepare for their shift.
• Meet and help meet departmental targets.
• Manage inventory, daily maintenance, and cleanliness.
• Train and manage the crew.
• Ensure food safety and exceptional customer service.
• Manage staff schedules.

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting.
• A positive attitude and ability to work in a fast-paced environment.
• Flexible schedule and the ability to work evenings, weekends, and holidays.
• Must be 18 years or older.

Qualifications

Not specified.

Skills

Not specified.

Benefits

• 15-25 days paid vacation
• 10 paid holidays and 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

Pay

Competitive pay.

Schedule

Shifts are typically worked evenings, weekends, and holidays.

Additional Info

By applying for this position, you are applying to work at a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and employer from McDonald’s USA. Any information provided in your application will be forwarded to the franchisee organization for processing and evaluation. McDonald’s USA will not receive a copy of your application and will have no involvement in employment decisions.