Shift Manager

About the role

The role involves leading shifts in a McDonald’s restaurant operated by an independent franchisee. This franchisee is a separate entity from McDonald’s USA and is solely responsible for employment matters.

Responsibilities

• Lead shifts to ensure customers receive a fast, accurate, and friendly experience.
• Monitor and manage performance during shifts to meet McDonald’s standards.
• Ensure safety, security, and profitability within the restaurant.
• Communicate with the next Shift Manager to prepare them for their shift.
• Meet and help meet departmental targets.
• Manage inventory, daily maintenance, and cleanliness.
• Ensure quality food production and exceptional customer service.
• Manage crew and handle scheduling.
• Perform food safety internal communication tasks.
• Train new employees as needed.

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting.
• Positive attitude and ability to work in a fast-paced environment.
• Ability to lift and carry up to 50 lbs.
• Must be 18 years or older.

Qualifications

Applicants should be able to work flexible hours and enjoy a dynamic, energetic work environment.

Skills

• Leadership skills
• Customer service orientation
• Time management
• Teamwork
• Problem-solving

Benefits

• $17 to $21 per hour
• Education through Archways to Opportunity including high school degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Paid time off
• Short- and long-term disability, life, and accident insurance
• Free uniforms
• Service awards
• Retail discounts
• Periodic performance reviews
• Advancement opportunities
• Daily pay (work today, get paid tomorrow)

Pay

$17 to $21 per hour

Schedule

Flexible hours suitable for a dynamic work environment.