Shift Manager
About the role
The role involves leading shifts in a McDonald’s restaurant operated by an independent franchisee, not McDonald’s USA. As a Shift Manager, responsibilities include ensuring quality, service, and cleanliness, managing inventory, maintaining cleanliness, training staff, and adhering to food safety protocols.
Responsibilities
- Plan and monitor shifts to ensure customer satisfaction
- Ensure compliance with McDonald’s standards for quality, service, and cleanliness
- Manage inventory and daily maintenance
- Train and supervise staff
- Meet and exceed targets set by the franchisee
- Communicate effectively with the next Shift Manager to prepare for their shift
- Adhere to food safety guidelines
- Handle internal communication and external interactions
- Manage crew schedules and staffing
- Monitor safety and security protocols
Requirements
- Previous leadership experience, preferably in a restaurant, retail, or hospitality setting
- Positive attitude and ability to work in a fast-paced environment
- Flexible schedule and willingness to adapt to the demands of the job
- Ability to communicate effectively and build strong relationships with team members
- Age 18 or older
Qualifications
While not explicitly stated, qualifications typically include strong communication skills, leadership abilities, and the ability to manage multiple tasks efficiently.
Skills
Essential skills include effective communication, problem-solving, time management, and the ability to handle stress in a high-pressure environment.
Benefits
Includes medical (90% of premiums covered), dental, and vision coverage, short- and long-term disability, life insurance, and a bonus program and 401(k) plan.
Pay
$15.00 per hour.
Schedule
Hours vary based on the needs of the franchisee and the individual’s availability.