Shift Manager

About the role

The role involves leading shifts in a McDonald’s restaurant owned and operated by an independent franchisee. This franchisee is a separate entity from McDonald’s USA, meaning the franchisee is solely responsible for employment matters such as hiring, firing, discipline, supervision, staffing, and scheduling.

Responsibilities

• Lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience.
• Provide leadership to crew and other managers during a shift to maintain high standards of Quality, Service, and Cleanliness.
• Maintain safety, security, and profitability during the shift.
• Communicate with the next Shift Manager to prepare them for their shift.
• Meet targets during your shift and assist in meeting departmental goals.
• Manage inventory, daily maintenance, and cleanliness.
• Ensure exceptional customer service.
• Manage crew effectively.
• Perform food safety checks.
• Manage internal communication.
• Manage scheduling.
• Train new employees.

Requirements

• Previous leadership experience, preferably within a restaurant, retail, or hospitality environment.
• A positive attitude and a willingness to work in a fast-paced environment.
• Ability to manage a team and handle various tasks efficiently.
• Must be 18 years or older to apply for this position.

Benefits

• Up to 3 weeks of vacation.
• Premium Pay for Holidays.
• Free Food while working.
• $500 Bonus after 60 days.
• 30% Meal Discounts while not working.
• Short- and Long-Term Disability, life, and accident insurance.
• Medical, dental, and vision coverage.
• Direct Deposit.
• Wage Reviews Twice a Year.
• Advancement Opportunities.
• College Tuition Assistance.