Shift Manager

About the role

This job posting is for a Shift Manager position in a restaurant owned and operated by an independent franchisee. The franchisee is a separate company and employer from McDonald’s USA. The franchisee is responsible for employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling.

Responsibilities

• Lead shifts every week, ensuring customers receive a fast, accurate, friendly experience.
• Provide leadership to crew and other managers during a shift to ensure great Quality, Service, and Cleanliness to customers.
• Perform a variety of tasks, including planning for each shift, monitoring performance, taking action to ensure standards are met, monitoring safety, security, and profitability, and communicating with the next Shift Manager.
• May be responsible for meeting targets during shifts and helping assigned Departments meet their goals.
• Ensure compliance with food safety regulations.
• Manage inventory, daily maintenance, and cleanliness.
• Monitor quality food production and exceptional customer service.
• Ensure safety and security.
• Schedule staff.
• Train crew members.

Requirements

• Previous leadership experience, preferably within a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule who enjoys working in a fast-paced environment.
• Must be 18 years or older to be a manager in this franchise-owned restaurant.

Qualifications

Not specified in the job posting.

Skills

Not specified in the job posting.

Benefits

• Starting pay at $17/hr
• Tuition reimbursement up to $3,000 per year
• Medical, Dental, and Vision insurance
• 401(k)
• Disability insurance
• Language training provided
• Paid holidays
• Opportunities for advancement and training
• Flexible schedule up to 40 hours paid time off
• 40 paid holiday/vacation days per year
• Monthly recognition/incentives
• Free meals
• Up to 30% off discounts through the mobile app
• Free uniforms
• Unpaid leave of absence
• Service awards
• Referral program with no limit on referrals

Pay

$17/hr

Schedule

Flexible schedule up to 40 hours per week