Shift Manager

About the role

The role involves leading shifts every week to ensure customers receive a fast, accurate, and friendly experience. Shift Managers are responsible for various tasks including planning for each shift, monitoring performance, ensuring quality, service, and cleanliness, managing crew, and communicating with the next Shift Manager.

Responsibilities

• Plan and monitor shifts to ensure high-quality customer service
• Maintain cleanliness and safety standards
• Communicate effectively with the next Shift Manager to prepare for their shift
• Ensure compliance with McDonald’s standards and targets
• Manage crew and delegate tasks as needed
• Support the assigned Departments in meeting their goals

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting
• Positive attitude and ability to work in a fast-paced environment
• Flexible schedule and willingness to adapt to the demands of the job
• Must be 18 years or older

Qualifications

While not specified, candidates should possess strong communication and leadership skills, along with the ability to manage a team effectively.

Skills

Essential skills include effective communication, problem-solving abilities, and the ability to handle multiple tasks simultaneously.

Benefits

Shift Managers at a McDonald’s Corporate owned restaurant are eligible for a range of benefits including:

• Education through Archways to Opportunity programs, such as earning a High School degree, college tuition assistance, and English classes as a second language

Pay

Competitive pay is offered for this position.

Schedule

Shifts are typically scheduled weekly, with flexibility in terms of hours.

Additional Info

By applying, you understand that you are applying to work at a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and employer, and McDonald’s USA will not receive a copy of your application or be involved in employment decisions. For more information on the franchisee's privacy practices, please contact them directly.