Shift Manager.

About the role

The role involves leading shifts in a McDonald’s restaurant, ensuring high-quality service, cleanliness, and adherence to McDonald’s standards. The position requires managing a team, planning shifts, monitoring performance, and handling various administrative tasks.

Responsibilities

• Leading shifts to deliver a fast, accurate, and friendly customer experience
• Making sure the team meets McDonald’s quality, service, and cleanliness standards
• Monitoring safety, security, and profitability during shifts
• Communicating with the next shift manager to prepare them for their shift
• Meeting and helping departments meet their targets
• Handling food safety, internal communication, inventory management, daily maintenance, and cleanliness
• Managing the crew and ensuring exceptional customer service
• Ensuring safety and security measures are in place
• Scheduling staff and managing their availability
• Providing training to the team

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting
• A positive attitude and a willingness to work in a fast-paced environment
• A flexible schedule and the ability to adapt to the demands of the job
• Must be 18 years or older to qualify for the position

Qualifications

While not specified, a high school diploma or equivalent is typically required. Relevant experience and a strong work ethic are also important qualifications.

Skills

Effective communication, problem-solving, and leadership skills are essential. Familiarity with Microsoft Office and basic computer skills are beneficial.

Benefits

• Up to 5-10 days paid vacation
• Up to 5-10 paid days off (PTO)
• Opportunities for education through Archways to Opportunity, including high school completion, college tuition assistance, and English classes as a second language
• Healthcare benefits, including medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and long-term disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Matching gifts program

Pay

Competitive pay is offered for the role.

Schedule

The schedule for this position is determined by the independent franchisee and may vary based on the needs of the restaurant.