Shift Manager

About the role

The job is for a Shift Manager position at a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee is a separate company and employer from McDonald’s USA. The franchisee is responsible for employment matters such as hiring, firing, discipline, supervision, staffing, and scheduling.

Responsibilities

• Lead shifts every week, ensuring customers receive a fast, accurate, friendly experience.
• Provide leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.
• Perform a variety of tasks, including planning for each shift, monitoring performance, taking action to ensure standards are met, monitoring safety, security, and profitability, and communicating with the next Shift Manager.
• May be responsible for meeting targets during shifts and helping departments meet their goals.
• Manage food safety, internal communication, inventory management, daily maintenance and cleanliness, quality food production, exceptional customer service, safety and security, and scheduling.
• Train crew members.

Requirements

• Previous leadership experience, preferably within a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule who enjoys working in a fast-paced environment.
• Must be 18 years or older to be a manager in corporate-owned and operated restaurants.

Qualifications

Not specified.

Skills

Not specified.

Benefits

• Paid vacation
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Short- and Long-Term Disability, life, and accident insurance
• Service awards
• Employee Resource Connection

Pay

Competitive pay.

Schedule

Flexible scheduling.

Additional Info

Along with competitive pay, a Shift Manager at a McDonald’s Franchisee-owned restaurant is eligible for incredible benefits including:

• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Short- and Long-Term Disability, life, and accident insurance
• Service awards
• Employee Resource Connection