Shift Manager

About the role

The role involves leading shifts in a McDonald’s restaurant owned and operated by an independent franchisee. This franchisee is a separate company and employer from McDonald’s USA. Employment matters, such as hiring, firing, discipline, supervision, staffing, and scheduling, are handled by the franchisee.

Responsibilities

• Lead shifts to ensure customers receive a fast, accurate, and friendly experience.
• Provide leadership to crew and other managers during a shift.
• Maintain quality, service, and cleanliness standards.
• Monitor safety, security, and profitability.
• Communicate with the next Shift Manager to prepare for their shift.
• Meet targets during shifts and assist in meeting department goals.
• Manage inventory, food safety, daily maintenance, and cleanliness.
• Ensure exceptional customer service and food production quality.
• Manage crew effectively.
• Perform various tasks including planning for shifts, monitoring performance, and addressing issues.

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting.
• Positive attitude and ability to work in a fast-paced environment.
• Flexible schedule and willingness to work in the McDonald’s environment.
• Must be 18 years or older to be considered for management positions.

Benefits

• Up to $3,000 through Archways to Opportunity (including high school degree, college tuition assistance, and English classes as a second language).
• Paid vacation for full-time managers (two weeks) and part-time managers (one week).
• $200 bonus for referring a friend to work at the restaurant.
• PerkSpot discount program for savings and exclusive perks.
• Biannual review/raise program.
• Free food while working.

Additional Info

This job posting provides an overview of the role and responsibilities, but does not cover all aspects of the job. Applicants should contact the franchise organization for more detailed information on employment matters, including privacy practices.