Shift Manager

About the role

The role involves leading shifts in a McDonald’s restaurant owned and operated by an independent franchisee, not McDonald’s USA. As a Shift Manager, responsibilities include ensuring quality, service, and cleanliness, managing inventory, maintaining safety and security, and scheduling staff.

Responsibilities

• Plan and monitor shifts to ensure high-quality service and cleanliness.
• Ensure compliance with McDonald’s standards and policies.
• Communicate effectively with the next Shift Manager to prepare for their shift.
• Meet and exceed targets set for the shift.
• Support Department Managers in achieving their goals.
• Manage food safety, internal communication, inventory, daily maintenance, and cleanliness.
• Train and supervise the crew.
• Handle exceptional customer service situations.
• Oversee safety and security protocols.

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting.
• Positive attitude and ability to work in a fast-paced environment.
• Able to work flexible hours.
• Must be 18 years or older.

Qualifications

While not specified, previous leadership experience and a positive team player attitude are preferred qualifications for this role.

Skills

Essential skills include strong leadership abilities, excellent communication, and the ability to manage multiple tasks efficiently.

Benefits

Shift Managers at a McDonald’s Corporate-owned restaurant are eligible for benefits such as paid vacation, free meals, education assistance, medical, dental, and vision coverage, and flexible scheduling.

Pay

Competitive pay is offered for this role.

Schedule

Flexible scheduling is provided, allowing for a balance between work and personal life.

Additional Info

Applicants should contact the franchise organization for more information on their privacy practices and to learn about the specific benefits available at their location.