Shift Manager

About the role

The role involves leading shifts in a McDonald’s restaurant, ensuring high-quality service, cleanliness, and adherence to McDonald’s standards. The position requires managing a team, planning shifts, monitoring performance, and communicating effectively with other managers.

Responsibilities

• Plan and monitor shifts to ensure quality, service, and cleanliness
• Take action to address any issues and maintain safety and security
• Communicate with the next Shift Manager to prepare them for their shift
• Meet and help meet departmental targets
• Manage inventory, daily maintenance, and cleanliness
• Ensure exceptional customer service
• Manage crew and handle food safety
• Train new employees

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting
• Positive attitude and ability to work in a fast-paced environment
• Flexible schedule and willingness to work long hours
• Ability to lift and carry up to 50 lbs
• At least 18 years old

Qualifications

High school diploma or equivalent required. Previous management experience is preferred.

Skills

• Leadership skills
• Teamwork and communication
• Time management and organizational skills
• Customer service orientation
• Food safety knowledge
• Basic computer skills

Benefits

• $17 to $21 per hour
• Education through Archways to Opportunity (high school degree, college tuition assistance)
• English classes as a second language
• Medical, dental, and vision coverage
• Paid time off
• Short- and long-term disability, life, and accident insurance
• Free uniforms
• Service awards
• Retail discounts
• Periodic performance reviews
• Advancement opportunities
• Daily pay (work today, get paid tomorrow)

Pay and Schedule

• $17 to $21 per hour
• Daily pay (work today, get paid tomorrow)

Schedule

Shifts vary based on the needs of the restaurant, typically requiring at least 5 hours of standing and lifting.