Shift Manager

About the role

The Shift Manager will report directly to the Production Manager, directly supervising salaried Production Supervisors, who themselves directly supervise 5 - 12 hourly operators. The Shift Manager will work with and through their team to ensure all of the plant’s 24/7 processes operate smoothly and to plan during their 12-hour shift. The Shift Manager works with all Department Managers to understand the needs and requirements of the customers as well as develop their direct reports.

Responsibilities

• Provide a safe work environment in all areas of the plant with an emphasis on continuously improving and preventing accidents
• Maintain appropriate capabilities per department on a supervisor and operator level working through their team and partnering with the department managers
• Investigate production problems, support the analysis of root causes, and help provide solutions
• Analyze delays and interruptions to ensure each department’s schedule is optimized and make adjustments to these schedules to create value
• Ensure that the teams have an understanding of their department’s ISO procedures and that these procedures are reviewed appropriately
• Ensure products and processes consistently meet or exceed quality standards and customer requirements
• Lead and model a culture where safety and well-being of both people and assets are the top priority, always
• Serve as the primary point of contact for escalations during the shift, ensuring timely and effective resolution of issues based on plant priorities

Requirements

• A minimum of 5 years in a manufacturing/production environment, including at least 2 years in a supervisory role (supervising frontline supervisors or multiple hourly teams)
• Ability to work 12 hour shifts (day or night) and be the primary point of contact for escalations during assigned shifts (including nights/weekends/holiday rotation as needed)
• Demonstrated ability to lead, develop, and coach supervisors and hourly operators; experience maintaining appropriate staffing and capability levels
• Experience analyzing production delays/interruptions and making schedule adjustments to optimize department throughput and meet customer commitments
• Hands on experience investigating production problems, facilitating root cause analysis (RCA), and implementing corrective actions

Qualifications

• Associate’s or Bachelor’s degree in Manufacturing, Engineering, Operations Management, or related field
• Formal training in structured problem solving (e.g., 8D, DMAIC) and demonstrated success driving durable corrective actions
• Prior experience working in the glass industry

Skills

• Strong leadership and coaching skills
• Excellent communication and interpersonal skills
• Problem-solving and analytical skills
• Ability to manage multiple tasks and prioritize effectively
• Knowledge of ISO procedures and quality standards

Benefits

At Koch companies, we are committed to providing comprehensive benefits to support the well-being of our employees and their families. Our benefits package includes:

• Medical, dental, and vision insurance
• Flexible spending and health savings accounts
• Life insurance and disability coverage
• Roth and traditional 401(k) plans
• Retirement savings options
• Paid vacation and time off
• Education assistance programs
• Infertility assistance, paid parental leave, and adoption assistance

Pay

Compensation details are confidential and will be shared with candidates after a conditional offer of employment is made. However, based on available market data, the typical starting salary for this role ranges from $50,000 to $70,000 annually.

Schedule

The Shift Manager will work 12-hour shifts, rotating between day and night shifts, and may include nights, weekends, and holidays as needed.