Shift Manager

About the role

The Shift Manager assists in the day-to-day operations by providing a positive experience for the team and the customer. They work side-by-side with the team, leading them by example.

Responsibilities

• Must be 18 years of age
• Must have High School Diploma or equivalent
• Completion of comprehensive Flippers Pizzeria MIT Program
• Serv Safe Manager Certification
• Self-motivated with a friendly, outgoing attitude
• Effectively able to train and lead all team members
• Has experience providing excellent customer service, with a sense of urgency, in a fast-paced environment
• Culture Creator: work directly with the AGM and GM to build a culture of excellence where the team is happy to be there and knows what they are doing
• Eager Learner: constantly seeking to improve their personal and team skills while seeking advancement
• Focused on product quality and Customer Service: Ensuring customer satisfaction by emphasizing details in production, making food to spec, ensuring proper food safety service, cleanliness, and atmosphere
• Cost Controller: Setting pars for food, beverage, paper, and eliminating waste/pilferage

Requirements

• Must be 18 years of age
• Must have High School Diploma or equivalent
• Completion of comprehensive Flippers Pizzeria MIT Program
• Serv Safe Manager Certification
• Self-motivated with a friendly, outgoing attitude
• Effectively able to train and lead all team members
• Has experience providing excellent customer service, with a sense of urgency, in a fast-paced environment
• Culture Creator: work directly with the AGM and GM to build a culture of excellence where the team is happy to be there and knows what they are doing
• Eager Learner: constantly seeking to improve their personal and team skills while seeking advancement
• Focused on product quality and Customer Service: Ensuring customer satisfaction by emphasizing details in production, making food to spec, ensuring proper food safety service, cleanliness, and atmosphere
• Cost Controller: Setting pars for food, beverage, paper, and eliminating waste/pilferage

Qualifications

• Must be 18 years of age
• Must have High School Diploma or equivalent
• Completion of comprehensive Flippers Pizzeria MIT Program
• Serv Safe Manager Certification
• Self-motivated with a friendly, outgoing attitude
• Effectively able to train and lead all team members
• Has experience providing excellent customer service, with a sense of urgency, in a fast-paced environment
• Culture Creator: work directly with the AGM and GM to build a culture of excellence where the team is happy to be there and knows what they are doing
• Eager Learner: constantly seeking to improve their personal and team skills while seeking advancement
• Focused on product quality and Customer Service: Ensuring customer satisfaction by emphasizing details in production, making food to spec, ensuring proper food safety service, cleanliness, and atmosphere
• Cost Controller: Setting pars for food, beverage, paper, and eliminating waste/pilferage

Skills

• Self-motivated
• Outgoing
• Customer service oriented
• Team leader
• Fast-paced environment
• Product quality focus
• Culture builder
• Learner
• Cost controller

Benefits

• Free pizza
• Weekly pay
• Great health, dental, and vision benefits offered upon completion of management training
• Wage increases, based on individual skills
• Flexible schedules
• Training and development for future growth opportunities

Pay

Not specified

Schedule

Not specified