Shift Manager

About the role

This position is accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations. The person in this role may be the only management person on duty for a full or partial shift or may work with the General Manager, Shift Manager, or other Shift Leaders.

Responsibilities

• Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, OSHA and any other appropriate regulations required for the legal operation of the business
• Provide leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs® “culture” of a cheerful and fun work environment and Firehouse Subs® beliefs and values to adhere to and grow the mission and vision
• Absolutely ensure the profitability of business by operating within established guidelines and requirements for food cost, labor, controllable, utilities and sales growth
• Aid the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner
• Aid with proper staffing of the restaurant with qualified personnel and employees who are trained and developed properly
• Provide continuous training and development of the restaurant staff
• Promote all Public Safety Foundation initiatives
• Maintain awareness and participation in community affairs to take advantage of sales and public relations opportunities
• Represent Firehouse Subs® in a professional, positive manner at all times
• Communicate effectively to the General Manager any and all issues that may impact the business
• Aid in maintaining restaurant equipment in full working order and communicate problems immediately via the Repair and Maintenance Request forms and critical issues should be reported to the General Manager
• Able to work on their feet for up to 10 hours at a time
• Able to lift up to 50 lbs to chest height
• May assist with staff scheduling
• May assist with interviews and recommends hires for the store
• May assist in the training of new team members and recently promoted shift leaders
• May assists with weekly and monthly inventory at close of business on Sunday night
• Completes “Red Book” Daily and “Green Sheet” Weekly
• Handles compliance on COVID-19 health checks, policies and procedures
• May Assist with ordering all product for the store

Qualifications

• Must be available to work in-store 20-40 hours per week with a minimum of 2 nights per week and weekends and must be available to work all days of the week that the store is open for business
• Must be able to pass the Shift Leader Written Entrance Exam with at least an 85% grade
• Must pass all practical exams including all positions, Prep and Slicing to include being able to write accurate prep and slicing lists and must be able to complete each of those tasks before 10:30am
• Must hold and maintain a Manager Food Safety Certification prior to being left as the person in charge

Skills

• Strong leadership skills
• Excellent communication skills
• Ability to manage multiple tasks simultaneously
• Knowledge of health and safety regulations
• Ability to work independently and as part of a team

Benefits

• Competitive hourly wages
• No late night hours
• Free meals on days scheduled to work, 25% off all other times
• Flexible hours
• Excellent growth opportunities

Pay

Competitive hourly wages

Schedule

Available to work in-store 20-40 hours per week with a minimum of 2 nights per week and weekends, and must be available to work all days of the week that the store is open for business.