Shift Manager All Shift

About the role

Managers lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience on every visit. They provide leadership to the crew and other managers during a shift to maintain high levels of Quality, Service, and Cleanliness.

Responsibilities

• Plan for each shift and monitor performance during the shift.

• Ensure the team meets McDonald’s standards.

• Monitor safety, security, and profitability.

• Communicate with the next Shift Manager to prepare them for their shift.

• Meet targets during their shifts and assist in meeting departmental goals.

• Handle food safety, internal communication, inventory management, daily maintenance, and cleanliness.

• Manage crew and ensure exceptional customer service.

• Manage profitability and handle scheduling.

• Train new employees as needed.

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting.

• A positive attitude and a willingness to work in a fast-paced environment.

• Ability to work flexible hours, including weekends and evenings.

• Must be 18 years or older.

Qualifications

While not specified, candidates should possess strong interpersonal skills, excellent communication abilities, and the ability to manage multiple tasks effectively.

Skills

• Leadership and team management skills.

• Customer service orientation.

• Attention to detail and organizational skills.

• Basic computer literacy.

Benefits

The benefits package includes health insurance, paid time off, and opportunities for career advancement within the franchisee organization.

Pay

Compensation details are confidential and will be shared directly with successful candidates through the franchisee organization.

Schedule

Shifts are typically scheduled based on the needs of the restaurant and the availability of the candidate. Candidates will be required to work weekends and evenings.