Shift Manager All Shift

About the role

Managers lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience on every visit. They provide leadership to the crew and other managers during a shift to maintain high levels of Quality, Service, and Cleanliness.

Responsibilities

• Plan for each shift and monitor performance during the shift.

• Ensure the team meets McDonald’s standards.

• Monitor safety, security, and profitability.

• Communicate with the next Shift Manager to help prepare them for their shift.

• Meet targets during their shifts and assist in meeting departmental goals.

• Manage food safety, inventory, daily maintenance, and cleanliness.

• Manage crew and handle exceptional customer service.

• Manage profitability and handle scheduling.

• Train new employees and existing staff.

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting.

• A positive attitude and a willingness to work in a fast-paced environment.

• Must be 18 years or older to apply for management positions.

Qualifications

Applicants must submit their resume and cover letter detailing their relevant experience and qualifications.

Skills

• Leadership skills

• Customer service skills

• Time management and organizational skills

• Attention to detail

• Ability to work independently and as part of a team

Benefits

The benefits offered may vary based on the location and the specific franchisee. Please refer to the franchisee's benefits package for details.

Pay

The pay rate for this position may vary based on the location and the specific franchisee. Please refer to the franchisee's compensation policy for details.

Schedule

The schedule for this position may vary based on the location and the specific franchisee. Please refer to the franchisee's schedule policy for details.