Shift Manager $16 hr.

About the role

Managers lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience. They provide leadership to crew and other managers during a shift to maintain high standards of quality, service, and cleanliness. Shift Managers handle various tasks such as shift planning, performance monitoring, safety and security oversight, and communication between shifts.

Responsibilities

• Plan and monitor shifts to ensure efficient operation.
• Maintain high standards of quality, service, and cleanliness.
• Ensure compliance with McDonald’s standards and policies.
• Communicate effectively with the next Shift Manager to prepare for the following shift.
• Meet and exceed targets set for the shift.
• Support Department goals by assisting in meeting targets.
• Manage inventory, daily maintenance, and cleanliness.
• Ensure food safety protocols are followed.
• Handle customer complaints and resolve issues promptly.
• Oversee safety and security measures.
• Schedule staff and manage their availability.
• Train new and existing employees.

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting.
• A positive attitude and ability to work in a fast-paced environment.
• A flexible schedule and willingness to adapt to the demands of the job.
• Ability to communicate effectively with colleagues and customers.
• Age 18 or older.

Qualifications

While not specified in the posting, typical qualifications may include strong organizational skills, effective communication abilities, and the ability to work independently and as part of a team.

Skills

Essential skills include leadership, problem-solving, time management, and customer service. Previous experience in a similar role is preferred.

Benefits

The benefits package includes college tuition assistance, valuable job training, and retirement benefits. Employees also enjoy a supportive work environment and the opportunity to contribute to a successful business.

Pay

Details on pay are not provided in the posting, but the franchisee is responsible for determining compensation based on local market rates and employee performance.

Schedule

The schedule is determined by the franchisee and may vary depending on the location and operational needs.