Shift Leader (Yukon)

Shift Leader (Yukon)

Goodwill Central Oklahoma is seeking individuals to help grow our mission. We help people overcome challenges to employment. Working at Goodwill is more than a job. Joining our team is a chance to do good for yourself and the community.

Essential Job Functions

• Punctual and dependable attendance.
• Provide excellent customer service and train employees in customer / contributor service skills.
• Absorb and be familiar with Goodwill of Central Oklahoma safety policies, programs and procedures and adhere to all safety rules, regulations and safety codes.
• Attend safety training and meetings and report any unsafe work conditions, accidents or injuries immediately.
• Perform other duties and projects as required by management.

Additional Responsibilities

• Perform other duties and projects as required by management.

Qualifications

• High School degree or GED, preferred.
• Prior retail experience or customer service/relations experience preferred.
• Six months supervisory experience, preferred.
• Ability to speak, read and write the English language.
• Reliable transportation and communication, required.

CORE COMPETENCIES

• Live the Values
• Results Driven
• Customer Focus
• Communication
• Job Skills Knowledge

Knowledge, Skills, and Abilities

• High level of attention to detail.
• Excellent verbal and written communication skills.
• Strong organizational skills and the ability to work on several projects at once.
• Strong sense of internal and external customer service.
• Good interpersonal skills: able to work well with a wide range of people.
• Good math skills.
• Strong time management skills and demonstrate adherence to timelines and schedules.
• Good problem-solving skills.
• Proficiency in Microsoft Office products such as Word, Excel, PowerPoint and Outlook.
• Ability to complete and maintain:
• CPR and First Aid certifications

Physical Requirements

• Works in climate controlled retail or production environment most of time but will be exposed to airborne particles such as dust, mold, dirt and pollen as well as extreme heat and cold.
• Must be available to work during operating hours as needed for business operations.
• Work schedule may include days, evenings, weekends, holidays and blackout periods which may vary from week to week as well as occasional overtime when approved by management.
• Works 40 hours per week or more when required.
• Moderate noise level.

Work Environment

• Works in climate controlled retail or production environment most of time but will be exposed to airborne particles such as dust, mold, dirt and pollen as well as extreme heat and cold.
• Must be available to work during operating hours as needed for business operations.
• Work schedule may include days, evenings, weekends, holidays and blackout periods which may vary from week to week as well as occasional overtime when approved by management.
• Works 40 hours per week or more when required.
• Moderate noise level.