Shift Leader (Reno & Air Depot)

Job Summary

To assist the store management in daily management responsibilities. Direct Reports: Store Associates

Essential Job Functions

• Punctual and dependable attendance.
• Provide excellent customer service and train employees in customer / contributor service skills.
• Absorb and apply Goodwill of Central Oklahoma safety policies, programs and procedures.
• Conduct store monthly safety inspections in conjunction with Store Manager to identify any potential hazards.
• Maintain safety log and coordinates safety drills.
• Attend training as required.
• Review and be familiar with Goodwill of Central Oklahoma safety policies, programs and procedures and adhere to all safety rules, regulations and safety codes.
• Attend safety training and meetings and report any unsafe work conditions, accidents or injuries immediately.

Additional Responsibilities

• Perform other duties and projects as required by management.

Qualifications

• High School degree or GED, preferred.
• Prior retail experience or customer service/ relations experience preferred.
• 6 months supervisory experience, preferred.
• Ability to speak, read and write the English language.
• Reliable transportation and communication, required.

Core Competencies

• Lives the Values
• Results Driven
• Customer Focus
• Communication
• Job Skills Knowledge

Physical Requirements

• The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• This work is physical and requires the following activities:
• Standing, walking, twisting, bending, grabbing and reaching for long periods of time;
• Sometimes squatting, kneeling, stooping;
• Good finger dexterity and feeling;
• Frequent repetitive motions;
• Talking, hearing, and visual acuity.
• The ability to push, pull and lift up to 50 pounds, or more with assistance.

Work Environment

• Works in climate controlled retail or production environment most of time but will be exposed to airborne particles such as dust, mold, dirt and pollen as well as extreme heat and cold.
• Must be available to work during operating hours as needed for business operations.
• Work schedule may include days, evenings, weekends, holidays and blackout periods which may vary from week to week as well as occasional overtime when approved by management.
• Works 40 hours per week or more when required.
• Moderate noise level.