SHIFT LEADER (Garner, North Carolina, United States, 27529)

About the role

Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. This position requires the team member to work with machinery in an environment where there may be fluctuating temperatures, and additional department-specific variables.

Responsibilities

• Serves as a subject matter expert (SME) on both the Printer and Coater equipment; identifies, troubleshoots, and resolves complex issues or escalates as necessary.
• Supports and delivers training for team members on Printer and Coater operations.
• Maintains accurate and timely order reconciliation and inventory control within the Printer/Coater department.
• Directs and coordinates the activities of shift employees engaged in the production process; participates in employee selection, onboarding, and performance evaluations.
• Leads weekly SQDC (Safety, Quality, Delivery, Cost) meetings and ensures all related documentation is current and accurate.
• Assigns, delegates, and monitors work schedules, tasks, and production sequences to meet operational goals.
• Collaborates with the department TTL to identify, plan, and execute Total Productive Maintenance (TPM) activities.
• Reviews and analyzes production data, including charts, work orders, and schedules, to determine and meet production requirements.
• Utilizes systems such as Shop Floor Control, Locus, and Microsoft Office (Excel, Word, Outlook) to track operational data and prepare reports for management.
• Provides coverage for operators and team members as needed; ensures adequate staffing across shifts and proactively plans for known gaps.
• Recommends and implements methods to improve employee engagement, production efficiency, equipment performance, and product quality.
• Requests materials, supplies, and maintenance services as needed to support operations.
• Inspects materials, products, and equipment to identify defects, safety concerns, or malfunctions.
• Demonstrates equipment operation and standard work procedures; coordinates training for new employees by pairing them with experienced team members.
• Maintains required certifications and serves as an on-site first responder during assigned shifts.
• Maintains the work environment and enforces safety standards and housekeeping expectations.
• Performs additional duties and responsibilities as assigned by management.

Requirements

• High school diploma or equivalent required.
• 1-3 years of related experience and/or training.
• 1+ years of experience operating a forklift.

Qualifications

• Strong mathematical skills, including a solid understanding of arithmetic and its practical applications.
• Excellent time management skills, with the ability to effectively prioritize and manage both individual responsibilities and team activities.
• Strong interpersonal skills, with the ability to collaborate across all levels of the organization and to motivate, develop, and lead team members.
• Effective written and verbal communication skills.
• Strong analytical thinking and problem-solving abilities.
• Proficient computer skills, including experience with standard business and operational software.

Skills

• Strong mathematical skills, including a solid understanding of arithmetic and its practical applications.
• Excellent time management skills, with the ability to effectively prioritize and manage both individual responsibilities and team activities.
• Strong interpersonal skills, with the ability to collaborate across all levels of the organization and to motivate, develop, and lead team members.
• Effective written and verbal communication skills.
• Strong analytical thinking and problem-solving abilities.
• Proficient computer skills, including experience with standard business and operational software.

Benefits

This position requires the team member to work with machinery in an environment where there may be fluctuating temperatures, and additional department-specific variables. Appropriate personal protective equipment (PPE) will be required, and may include hearing protection, safety shoes, high-visibility clothing, and eye protection. Other working conditions may include working 12-hour shifts and a fixed shift rotation, including holidays.

Pay

Details about pay are not specified in the job posting.

Schedule

Details about the schedule are not specified in the job posting.