Shift Leader – ELA Active Ltd

About the role

ELA Active Ltd is seeking a committed and motivated Shift Leader to join our team. This is an exciting opportunity to be part of a professional and supportive environment, with a strong emphasis on development, training, and career progression. Working across our busy and vibrant sports centres, you will play a crucial role in ensuring the smooth and safe daily operation of our facilities.

Why ELA Active?

At ELA Active, we don't just run high-quality sports facilities—we grow leaders. You'll be part of a dynamic organisation where ongoing training, career development, and employee wellbeing are central to what we do. Whether you're already experienced or ready to step up, we'll give you the support you need to progress into Duty Manager roles and beyond.

Key Responsibilities

• Lead and supervise shifts, ensuring the safety, cleanliness, and efficiency of centre operations.
• Oversee poolside supervision and lifeguard teams, maintaining the highest safety standards.
• Deliver excellent customer service and support front-line staff.
• Open and close the centre, acting as a keyholder and point of contact.
• Support group bookings, events, and community activities.
• Assist with training new team members and maintain a positive team environment.
• Be prepared to step into Duty Manager responsibilities when required.

Essential Requirements

• RLSS National Pool Lifeguard Qualification
• A proactive and customer-focused approach
• Strong communication and leadership skills
• Willingness to undertake further training, including:
  • First Aid at Work
  • Pool Plant Operator certification
• Commitment to attending a 2-hour training session monthly (paid additionally)

What We Offer

• Full training and ongoing professional development
• Free use of sports centre facilities
• Comprehensive employee benefits scheme
• On-site parking
• A collaborative, inclusive team culture