Shift Leader-Bon Air

About the role

We are seeking a Full Time Shift Leader to join our Bon Air team! Since day one, Gelati Celesti has been about handcrafting premium ice cream and serving it with genuine warmth. Our culture is centered around joy, and we believe great ice cream is made even better by the people behind the counter.

Responsibilities

• Leading, motivating, and supporting your team during each shift
• Modeling and communicating our culture: setting a positive tone, giving in-the-moment feedback, and keeping the team informed and engaged
• Ordering product and maintaining accurate inventory
• Enforcing food safety regulations and health standards in a clean, organized work area
• Maintaining an effective and positive environment while staying current on changes, new menu items, and procedures
• Delivering supreme customer service and resolving customer concerns with care

Requirements

• 1 year of management or leadership experience in a retail environment preferred
• Year-round availability required - this is not a seasonal position
• Must have opening AND closing availability, including daytime, evening, weekend, and holiday shifts
• Reliable transportation
• Ability to stand and walk for long periods, with constant moving, bending, lifting, reaching, and turning during all shifts
• Ability to reach and grasp with hands; talk and hear from far away and in close proximity; taste and smell
• Ability to climb, balance, stoop, kneel, and crouch; lift and move up to 30 pounds regularly and occasionally up to 50 pounds or more

Pay

Estimated hourly wage with tips is $16–$19