Shift Leader, Balboa | Luke's Lobster

About the role

Luke’s Lobster is a Maine-inspired, fast-casual lobster shack known for its award-winning seafood rolls. Our seafood is traceable to its source, sustainably caught and processed by our own team to our own high standards. Role: Shift Leader – Balboa.

Responsibilities

• Preparing and serving a simple, seafood-centric menu (no cooking, minor food prep)
• Engaging in friendly guest interaction and frequent table‑touches
• Taking orders and recommending products at the register; creative merchandising
• Performing opening and closing duties, including cleaning (sweeping, mopping, light dishes) and setting up for shifts
• Utilizing exceptional attention to detail, safety, cleanliness and organization
• Communicating Luke's mission of serving sustainable, traceable seafood (B‑Corp certified)
• Opening and closing the shack as a key‑holder
• Overseeing a small team of 2‑3 during your shift
• Cash handling and tip distribution

Qualifications

• Preparing and serving a simple, seafood‑centric menu (no cooking, minor food prep)
• Engaged guest interaction and frequent