Shift Leader

Velvet Taco is seeking a motivated individual who thrives on teamwork, excellence, and a little rebellious spirit. Join a tribe that operates with purpose, celebrates individuality, and delivers an exceptional guest experience.

Benefits

• Excellent pay
• Paid Time Off accrued, starting with your first paycheck
• Health benefits offered for full‑time and part‑time team members
• Commuter benefits
• Laid‑back uniform and cool swag
• Free tacos
• Kick‑ass culture that celebrates you being you
• CEO will pay for a Velvet Taco tattoo, if you’re inclined

Responsibilities

• Manage hourly team members and interact with guests in a friendly, professional, and responsive manner.
• Execute opening, mid‑shift, and closing duties daily, following Velvet Taco’s standard procedures and recipe guidelines.
• Handle guest concerns and guide them toward positive resolutions.
• Perform cash handling, set up POS drawers, process comps and voids, and manage deposits during the shift.
• Lead by example, motivating team members to follow procedures, work with urgency, and ensure a positive guest experience.
• De‑escalate issues between team members, ensuring everyone feels heard.
• Support management with inventory processes.
• Prioritize food safety by conducting line checks, monitoring shelf storage and expiration dates for pre‑pped food, and maintaining a clean restaurant environment.
• Manage the daily prep list and sign off on all pre‑pped items to ensure adherence to specifications and flavor profiles.
• Model a safe work environment by enforcing the use of cut gloves, keeping floors clean and dry, and removing obstacles that could impede work or dining spaces.
• Communicate and deliver a friendly, welcoming, and exceptional guest experience.
• Embrace feedback, demonstrate eagerness to learn, and take accountability for actions.
• Thrive in a fast‑paced environment while managing time effectively.
• Comfortably work in all areas of the restaurant, including culinary, hospitality, and guest interaction.