Shift Leader

Job Summary

The immediate need is for an AM/PM Manager at Velvet Taco. This position requires someone who is relentless in excellence, possibly rebellious about food, and passionate about teamwork.

Responsibilities

• Manages hourly team members and interacts with guests in a friendly, professional, and responsive manner.
• Executes opening, mid, and closing duties daily following Velvet Taco's standard procedures and recipe guidelines.
• Handles guest concerns and guides them towards a positive resolution.
• Skilled in cash-handling, setting up POS drawers, performing comps and voids, and managing deposits during the shift.
• Presents oneself as a leader among team members, motivating others to follow procedures, work with urgency, and ensure a positive guest experience.
• De-escalates issues between team members and supports management with the inventory process.
• Ensures food safety by performing line checks, checking shelf storage and expiration dates for prepped food, and keeping the restaurant clean and organized.
• Manages the daily prep list and signs off on all prepped items to ensure adherence to specifications and flavor profiles.
• Maintains a safe environment for both team members and guests by enforcing the use of cut gloves, keeping floors clean and dry, and removing obstacles.
• Communicates and delivers a friendly, welcoming, exceptional guest experience.
• Embraces feedback, is eager to learn, and takes responsibility for their actions.
• Manages a fast-paced environment efficiently and effectively.

Requirements

• Excellent pay and benefits including paid time off, health benefits, commuter benefits, and free tacos.
• A laid-back uniform and cool swag provided.
• A supportive and inclusive culture that values individuality and encourages growth.
• Opportunity to get a Velvet Taco tattoo and have it covered by the CEO.

Qualifications

• Relentless pursuit of excellence and passion for teamwork.
• Ability to handle guest concerns and resolve issues professionally.
• Proficiency in cash-handling and inventory management.
• Strong leadership skills and ability to motivate team members.
• Experience with food safety and cleanliness standards.
• Comfortable in various areas of the restaurant including culinary, hospitality, and guest interaction.

Skills

• Effective communication and customer service skills.
• Time management and multitasking abilities.
• Leadership and motivational skills.
• Food safety and hygiene knowledge.
• Knowledge of restaurant operations and procedures.

Benefits

• Excellent pay and benefits including paid time off, health benefits, commuter benefits, and free tacos.
• Opportunity to get a Velvet Taco tattoo and have it covered by the CEO.

Pay

Commensurate with experience.

Schedule

Varies based on business needs.