Shift Leader

Position Summary

A Shift Leader is responsible for overseeing the daily operations of the Joint. As a member of the management team, you will be responsible for general oversight of daily operations and restaurant management. This role includes staff management oversight and training; ensuring food preparation is done per guidelines; maintaining the highest quality of cleanliness, safety, and sanitation at the restaurant; ensuring the customers experience a quality dining environment; maintaining a sense of team cohesiveness.

Essential Duties And Responsibilities

• Training new employees on restaurant procedures
• Collaborating with the leadership to create shift schedule and assignments
• Motivating colleagues to maintain restaurant standards of excellence
• Monitoring all equipment and supplies
• Handling customer issues as they arise
• Documenting any inventory concerns
• Maintaining sanitation, health, and safety standards in work areas
• Preparing food and beverage items as needed
• Serving orders to customers at windows, counters, or tables
• Taking food and drink orders and receiving payment from customers, as needed

Minimum Qualifications (Knowledge, Skills, And Abilities)

• 1-2 years Quick Service or Fast Food experience preferred
• 1-2 years food preparation experience preferred
• 1 year restaurant and cash handling experience preferred
• Ability to handle stress under pressure and in fast-paced situations
• Work well with others and collaborate as a member of a team
• Basic math and calculation skills
• Positive attitude
• Current certifications as required by state and local laws
• Understanding of food safety and sanitation rules

Physical Demands And Work Environment

• Regularly required to talk or hear
• Frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl
• Frequent lifting and/or moving up to 25 pounds; occasional lifting and/or moving up to 50 pounds
• Occasionally exposed to moving mechanical parts, airborne particles, and hot liquids
• Noisy environment
• Some duties may require tasting and smelling abilities

PAY & BENEFITS

• Competitive pay starting at $16/hour plus tips
• Benefits including medical insurance for full-time employees, supplemental insurance, on-demand pay, referral bonus, 401(k) and PTO!